Effective date: July 15, 2026
This Privacy Policy explains how Hexdata Technologies Inc. (“Hexdata,” “we,” “us” or “our”) collects, uses, discloses, retains and protects personal information through www.hexdatatechnologies.com, our contact form and related business communications.
1. Who We Are
Hexdata Technologies Inc. is a Canadian technology company based in Ottawa, Ontario. We are responsible for personal information under our control and have designated a Privacy Officer to receive privacy questions, requests and complaints.
2. Scope of This Policy
This Policy applies to personal information collected through this website and through communications arising from website inquiries. It does not apply to third-party websites or services that maintain their own privacy policies.
3. Personal Information We Collect
Depending on how you interact with us, we may collect:
- your name, email address, telephone number and other business contact details;
- your company, organization, role or industry;
- information you submit through the contact form or include in correspondence;
- information needed to evaluate or respond to a potential engagement;
- your IP address, browser type, device information and approximate access time;
- pages requested, referring pages and website security or diagnostic logs; and
- any other information you voluntarily provide.
Please do not submit passwords, access credentials, government identification numbers, payment-card information, confidential client data or other highly sensitive information through the website contact form.
4. How We Collect Information
We collect information directly from you when you submit a form, send an email or otherwise communicate with us. Limited technical information may be collected automatically by our website, hosting environment, security tools or service providers when you access the website.
5. How We Use Personal Information
We may use personal information to:
- receive, review and respond to inquiries;
- evaluate whether Hexdata is aligned with a requested engagement;
- arrange discussions and prepare requested information or proposals;
- maintain business correspondence and relationship records;
- operate, maintain, secure and improve the website;
- detect fraud, misuse, spam, malicious activity or security incidents;
- establish, exercise or defend legal rights; and
- comply with applicable legal and regulatory obligations.
We will not use personal information for a materially different purpose without obtaining consent where required by applicable law.
6. Consent and Your Choices
By submitting information through the contact form or contacting us directly, you consent to our collection, use and disclosure of that information for the purposes described at the time of collection and in this Policy. You may withdraw consent for optional uses, subject to legal or contractual restrictions and reasonable notice.
7. Cookies and Similar Technologies
The website may use cookies or similar technologies that are necessary for security, form operation, preferences and basic site functionality. You can configure your browser to block or delete cookies, although some website features may not operate as intended.
The current public website is not intended to provide public commenting or visitor account registration. If we introduce analytics, embedded media, public comments, visitor accounts or other technologies that materially change our collection practices, we will update this Policy and provide any notices or choices required by law.
8. External Websites and Services
The website may link to third-party websites or services. A link does not make Hexdata responsible for that third party’s content, security or privacy practices. When you leave our website, the third party’s privacy policy and terms apply.
9. When We Disclose Personal Information
We do not sell personal information. We may disclose limited information:
- to website hosting, email, communications, form-delivery, security and other service providers that support our operations;
- to professional advisers where reasonably necessary;
- to a purchaser, successor or adviser in connection with a proposed or completed business transaction, subject to appropriate safeguards;
- when required or permitted by law, court order or lawful authority; or
- with your consent or at your direction.
Service providers are expected to use personal information only for authorized purposes and to protect it appropriately.
10. Processing Outside Canada
Some service providers may process or store information in Canada, the United States or another jurisdiction where they operate. Information processed outside Canada may be subject to the laws of that jurisdiction and may be accessible to courts, governments or law-enforcement authorities in accordance with applicable law.
11. Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business and security records, resolve disputes, enforce agreements or satisfy legal requirements. When information is no longer required, we take reasonable steps to delete, destroy or anonymize it.
12. Safeguards
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information. These may include access controls, security monitoring, service-provider controls and secure disposal practices. No website, email system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.
13. Access, Correction and Privacy Requests
Subject to applicable law, you may request:
- confirmation of whether we hold personal information about you;
- access to eligible personal information;
- information about how it has been used or disclosed;
- correction of inaccurate or incomplete information;
- withdrawal of consent for optional uses; or
- review of a concern or complaint about our practices.
We may need to verify your identity before completing a request. Applicable law may permit or require us to refuse access to certain information, in which case we will explain the reason where legally permitted.
14. Children’s Privacy
This website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children through the website.
15. Changes to This Policy
We may revise this Policy when our website, services, providers or legal obligations change. The effective date at the top identifies the latest published version. We will provide additional notice of material changes where required.
16. Contact the Privacy Officer
Questions, access or correction requests, and complaints may be directed to:
Privacy Officer
Hexdata Technologies Inc.
Ottawa, Ontario, Canada
Email: [email protected]
Please use “Privacy Request” in the subject line and provide enough information for us to understand and verify your request.